shipping & returns
All orders ship the same day if ordered before 3pm.
All orders are USPS Priority Mail.
During the High Season orders can experience delays to be processed. allow 1-2 business days processing time for your order to be shipped.
Orders are shipped Monday-Friday.
Domestic Delivery Time - Standard Shipping
Time in transit depends on the shipping method selected, please reference the above chart for additional information. Please note that time in transit does not include weekends or holidays. All delivery times are estimates. The Pretty Shop is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature.
return & exchange policy
We truly hope you are 100% happy with your Pretti purchase!
Due to sanitary and health reasons, lashes are not eligible for refunds or exchanges.
If a product is defective or damaged, you must notify us WITHIN 72 HOURS of receiving your order to be eligible for a paid return shipping label from us.
All lashes and products may NOT be worn or altered in any way to qualify for a refund or exchange.
Sale items, which includes items sold with a promotional code or marked down in price, are final sale.